Shelter Reservations 2021

Tickets are non-refundable and non-exchangeable thirty (30) days after the date of event.

SCREENED SHELTERS: Turner Falls Park offers Screened Shelters at nightly rates. Each shelter permit covers every person in your vehicle. Shelter permits do not include the price of daily admission. Shelter Campers must purchase tickets for every person, for every day they occupy the park before 6:00pm. Shelter Campers arriving at or after 6:00pm will only be required to purchase daily admission for the following day through the date of check-out. Screened Shelter sites must be cleared of trash and vacated by 11:00am on the date of check-out.

Customers will be charged 100% of the fee at the time of reservation, whether in person or online. There are no deposits or partial payments. In order to secure a reservation, complete payment is required. Pets are not allowed inside Turner Falls Park. These shelters are subject to a $250.00 Environmental Cleanup Fee if damaged. These are assessed at the discretion of the park manager.

TERMS & CONDITIONS:

By purchasing a ticket for Turner Falls Park or any of its activities, the customer hereby agrees to these terms and conditions. All tickets purchased are non-refundable. No pets allowed in the park. All children 12 and under must wear a coast guard certified flotation device while in the water. This is for your children's protection! All general admission tickets and pavilion reservations are good for only one day (Winter from 7:00am–6:00pm, Summer from 6:00am–8:30pm). All persons must be present at the time of arrival to validate an order completely - If you are arriving in two separate vehicles, you MUST split your tickets accordingly per each vehicle.

Turner Falls Park offers Primitive Camping, RV Hookups, Screened Shelters, and Cabins at nightly rates. Overnight permits and reservations DO NOT INCLUDE the price of admission to the park, excluding Cabin reservations (Cabin reservations come with four (4) daily admission tickets for the date of arrival through the date of check out till 5:00pm). Cabin and Screened Shelter reservations are valid starting from 4:00PM on date of Check-In to 11:00am the date of Check-Out. Primitive Camping and RV Hookup permits are valid from 4:00pm on the date of check-in to 3:00pm the date of check-out. Check-In closes at 10:00pm nightly.

Cabins, Primitive Campsites, Screened Shelters, and RV Hookups may become available earlier due to fluctuation in reservations and park attendance but are not guaranteed until 4:00pm. Primitive Camping, RV, and Screened Shelter guests must have valid daily admission tickets for every day they occupy the park before 6:00pm. RV sites must be cleared of trash and RV guests must vacate the park by 3:00pm on the date of check-out (the park does not provide RV parking for non-overnight guests).

Valid Tickets, Primitive Camping, RV Hookup, and Shelter Permits must be able to be presented if summoned by the park staff. If the customer is unable to present their ticket or permit, their ticket or permit is deemed invalid and the customer will be asked to purchase a new ticket or permit or vacate the park. Vehicles without visible permits will be fined and customers will be required to purchase a valid permit or vacate the park. Each guest must have a valid ticket for every day they occupy the park - No exceptions.

Customers must provide proper photo ID, excluding minors (Drivers License, Passport, Student ID) to validate their tickets & permits before entry. Customers without proper identification will not be allowed into the park. Purchasing your tickets & permits in advance does not guarantee faster entry into the park, it only guarantees entry into the park - we appreciate your patience.

In the case of an "Act of God” situation (the park floods, inclement weather, wildfire, etc…) All tickets will be exchangable for a later date. Tickets are no longer eligible for exchange fourteen (14) days past the date of originally purchased event.  To swap your tickets please call our customer support number at 1 (888) 718-4253 ext. 1. No refunds will be granted. We are sorry for any inconveniences, but safety will always be our #1 concern at Turner Falls Park.

Customers must provide proper photo ID (Drivers License, Passport, Student ID) to validate their ticket. Customers without proper identification will not be allowed into the park!

Purchasing your tickets in advance does not guarantee faster entry into the park, it only guarantees entry into the park. We appreciate your patience!

SHELTER CANCELLATION POLICY:

Over 31-Days Cancellation Notice - Full Refund minus a $5 booking fee per Shelter, per night.

30-Days or less Cancellation Notice - Half Refund minus a $5 booking fee per Shelter, per night.

10-Days or less Cancellation Notice - No Refunds

Cancellations can be evaluated on a case-by-case basis. The right to refund will be up to the discretion of the park manager and/or rental manager. A $5 booking fee per Shelter, per night will always be charged in any cancellation, excluding the 10-Day cancellation in which there is no refund for any of the reservation. Refunds and cancellations are subject to the Park management. Complaints, problems, or suggestions must be brought to the attention of the Park Manager to be eligible for any refund. After Check-In has occurred, refunds are subject to the discretion of the Park Manager.